Bimart 1 Ltd. respects the inviolability of personal data and guarantees their protection to the maximum extent when shopping online on our website: www.palmaerosa.store
This Privacy and Data Protection Policy has been prepared and based on the current Bulgarian and European legislation in the field of personal data protection.
On our website you are asked to provide us with various personal data - phone number, email, address, name). The provision of this data is completely voluntary.
1. How do we process your personal data?
We use your data only for the purposes for which we collect it, namely:
- To process your inquiries
- To fulfill your order;
- To inform you about new products or services;
- To inform you about promotional offers;
- To select content to be shown to you;
When processing your inquiries and while using our services, we sometimes use subcontractors who receive only the data necessary for the order.
If you have agreed to receive our newsletter, we use your email address so that you can receive information about our products, promotions, or other useful information.
2. Who processes and is responsible for your personal data
You can contact us at our management address:
39 Sveta Paraskeva Street
or e-mail: email@example.com
3. What data and for what purposes we process
3.1. Depending on the specific purposes, Bimart 1 EOOD processes the data listed below:
- Voluntary data provided by you, necessary for the fulfillment of the contractual obligations of Bimart 1 EOOD and the client, namely: Name, telephone number and e-mail address;
- Data collected upon payment made to Bimart 1 EOOD
- Data from your account for access to www.palmaerosa.store - username, password, history of orders / orders;
- Delivery address, name, telephone and / or e-mail address, bank account number, account holder and bank in case of complaint.
4. Types of third parties that access and process your personal data:
4.1. Processing personal data, based on a contract with Bimart 1 EOOD. They process your personal data on behalf of Bimart 1 EOOD or have direct / indirect access to your personal data
- Transport / courier companies in order to fulfill the orders of purchased goods;
- Accounting companies with a view to preparing or processing accounting documents;
4.2. Other administrators of personal data to whom Bimart 1 EOOD provides your personal data, processing your data on its own basis and on its own behalf
Competent authorities, which by virtue of a normative act have the authority to require Bimart 1 EOOD to provide information, including personal data, such as - a Bulgarian court or a court of another state, various supervisory / regulatory institutions - the Commission for Protection of consumers, the Communications Regulation Commission, institutions empowered to protect national security and public order;
5. Term of storage of your personal data
Personal data processed for the purpose of concluding and executing a contract for delivery of ordered goods - not more than 2 years.
6. What are your rights in connection with the processing of personal data by Bimart 1 EOOD
As our client and with regard to your personal data, you have the following rights:
6.1. Get access to your personal data and information. You can request information from Bimart 1 EOOD for what purposes we process your personal data with a written application.
6.2. Request to block, delete or correct your personal data, except in cases where we are required by law to retain it.
6.3. To refuse your consent to the processing of your personal data when their processing is based on your consent, namely when processing them for direct marketing;
6.4. Right to delete ("to be forgotten")
You have the right to ask the Administrator to delete part or all of your personal data, and the Administrator has the obligation to delete them without undue delay when there is any of the following reasons:
- personal data are no longer needed for the purposes for which they were collected or processed;
- You object to the processing of personal data relating to you, including for direct marketing purposes;
- data have been processed illegally;
Bimart 1 EOOD undertakes not to provide any personal information about the Users to third parties - government agencies, companies, individuals and others, except in cases where:
- The information is requested by state autorities or officials authorized to require and collect such information;
- The explicit consent of the User has been obtained;
- In other cases specified in the law;
To do so, use email: firstname.lastname@example.org
In order to increase efficiency, the electronic platform of the site uses data files such as cookies.
What are cookies and why are they used?
Cookies are small text files for temporarily storing information about a user's actions, preferences or other activity when visiting a website. They are stored on the computer or mobile device used by the user for a certain period of time, depending on their type.
Cookies help make the website more convenient, as it saves users the need to enter their preferences every time they visit the site or go from one page to another.
Cookies allow the website to function smoothly, monitor for irregularities and identify opportunities to optimize the way it provides information and communicates with users.
This website uses Google AdWords. This is a remarketing and behavioral targeting service provided by Google. With this service, the advertising activity of www.palmaerosa.store connects to the Adwords advertising network via "cookies". "Bimart 1 Ltd. does not collect user data through Google AdWords. You can opt out of advertising with Google AdWords on their site: https://www.google.com/settings/ads/anonymous.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses the so-called cookies, which are text files stored on your computer to enable users to analyze the use of the site.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google will not associate the IP address sent by your browser through Google Analytics with any other data held by Google.
You can also prevent the collection of data retrieved by cookies by downloading and installing the browser plugin located at the following Internet address: https://tools.google.com/dlpage/gaoptout?hl=en.
Google Conversion Tracking
Google Conversion Tracking allows us and Google to recognize that someone has clicked on our Google ad and then redirected to our page. However, we can't see which other websites you've loaded. The information collected through Google Conversion Tracking is intended solely to compile statistics on the performance and usage of our AdWords advertising campaigns. However, we do not collect or receive information that allows users to be personally identified.
Facebook Social Plugins
This online application uses the Social Plugins of the social network facebook.com. When you log in to a web page, your browser will immediately connect directly to Facebook's servers. The content of this Plugin will be transmitted directly from Facebook to your browser, which will link it to the website. "Bimart 1 EOOD cannot influence the amount of data that Facebook collects with the help of these Plugins. Therefore, through the following link we inform you only about what we know https://www.facebook.com/help/?faq=17512.
With Add-ons you can block Facebook-Social-Plugins for your browser, using for example "Facebook Blocker".
Facebook Conversion Pixel and Facebook Remarketing
Through Facebook Conversion Pixel, we and Facebook understand that someone clicked on our Facebook ad and was redirected to our website. However, we can't see which other websites you've loaded. The information collected using the Facebook Conversion Pixel is intended to compile statistics on the success and use of our Facebook ads. However, we do not collect or receive information that allows users to be personally identified.
With Facebook Remarketing technology, targeted advertising on Facebook's websites can be targeted to users who have visited our websites. However, we do not collect data or track which Facebook users actually show targeted ads. And here we do not have the ability to identify individual users. For more information about the purposes and scope of the collection and processing of your personal data from Facebook, as well as the options for settings to protect your privacy on Facebook, please refer to https://www.facebook.com/policy. php